Concierge Coordination
We make the calls.
The miserable part of special-education parenting usually isn’t the IEP meeting. It’s the phone maze afterward — chasing providers, sitting on hold, rebooking a cancelled session for the third time, hunting a waitlist that never calls back. That’s the part Concierge Coordination takes off your plate.
What we handle
The logistics, off your plate
Rebooking cancelled sessions
When OT, speech, or PT cancels — again — we get it rebooked instead of letting it quietly disappear from the calendar.
Confirming upcoming appointments
A call or message ahead of time so nothing gets missed because a reminder never went out.
Chasing provider availability
Following up on openings, schedule changes, and new slots as they come up.
Hunting waitlists
Staying on top of waitlists for services that are hard to get into, so your family isn’t the one who forgot to call back.
Keeping the therapy calendar full
The ongoing work of making sure the services your child is entitled to are actually happening on schedule.
How it works
Three steps, start to finish
You hand us the list
Providers, sessions, and what’s currently outstanding — in one conversation.
We work the phones
On your family’s behalf, calling providers and schools. Every call discloses who we are and why we’re calling.
You get a weekly summary
A clear update on what got rebooked, confirmed, or is still pending — not a phone marathon for you.
This is appointment coordination on your family’s behalf, not telemarketing — every call we make discloses who we are and why we’re calling.
Launching soon